Privacy and Data Protection

Data Protection Declaration

Please read this declaration carefully before using the website, as it explains how we collect, process, and store personal data. Every access to our website and every retrieval of a file stored on this website is logged. The storage serves internal system-related and statistical purposes. The following are logged: name of the retrieved file, date, time of retrieval, amount of data transferred, notification of successful retrieval, web browser, requesting domain, IP address of the requesting computer, search terms.

We process and store all personal data that you transmit to us in the context of email inquiries (e.g. name, address, email address, telephone number, etc.) for the purpose of making contact as desired by you and for further customer relationship management. This data will be stored by us until you submit a written request for its deletion.

Further personal data is only collected if you provide it voluntarily, in the context of an inquiry or registration or to conclude a contract or via your browser settings. Should we pass data on to external service providers, technical and organizational measures will be taken to ensure that the transfer complies with the legal provisions of data protection. Data processing is carried out on the basis of the legal provisions of §8 DSG, §96 TKG.

You have the option to request information about the data stored about you, about the origin of the data, the recipients, and the purpose of storing this data. Furthermore, in accordance with legal provisions, you have a right to rectification, blocking, or deletion of your data.


Personal Data for the Webshop
For the purpose of the purchase process and contract fulfillment, IP data, name, address, and delivery address of the buyer are stored. Data is not transmitted to
third parties, with the exception of the transmission of the data required for payment processing to the online payment service. This data is stored within the framework of the legal retention obligation.

By placing an order in our online shop, you agree that your package will be shipped by our in-house logistics:


Hauptplatz 6
2500 Baden bei Wien

Use of Cookies
We would like to point out that we use cookies for advertising and communication purposes when you visit our website. Regarding the type of data collected and the duration of storage, we refer to the corresponding sections in this data protection declaration. Some of these cookies are transferred from our server to your computer system, and these are session-related cookies. These are automatically deleted from your hard drive after the end of the browser session. Other, permanent (tracking) cookies remain on your computer system and allow us to recognize your computer on your next visit. The retention period depends on your internet browser settings. You have the option to accept or reject all cookies from all visited websites by changing the settings in your internet browser. Please note that certain functions on our website are not available if you disable cookies. If you do not know how to change the settings in your browser or delete cookies, please read the instructions provided by your browser.

Google Analytics
This website uses Google Analytics, a web analysis service of Google Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website (including your IP address) will be transmitted to and stored by Google on servers in the USA. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Social Plug-Ins
This website uses social plugins from the social networks Facebook (Facebook Inc., 1601 South California Avenue, Palo Alto, CA 94304, USA), Google Plus (Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 940 43, USA), Twitter (Twitter, Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA).

These allow you, in particular, to share website content with your network contacts. Due to the integration, the network providers receive the information that
the corresponding website of our internet offer has been accessed from your IP address. If you are logged in to the networks, the network providers can also assign your visit to our website to your network account.

Links
If this website contains links to other websites or social media sites and you click on such a link that leads to third-party websites, it should be noted that these websites have their own privacy policies. Please check the privacy policies when using these websites, as we assume no responsibility or liability whatsoever for third-party websites.

This privacy policy is valid from 02/2017. All future changes to our privacy policy will be announced on this website. You should therefore regularly check it for updates or changes. If you have any questions, comments, or other inquiries regarding this privacy policy, please contact us at the address provided in the imprint.
Links
If this website contains links to other websites or social media sites and you click on such a link that leads to third-party websites, it should be noted that these websites have their own privacy policies. Please check the privacy policies when using these websites, as we assume no responsibility or liability whatsoever for third-party websites.

This privacy policy is valid from 02/2017. All future changes to our privacy policy will be announced on this website. You should therefore regularly check it for updates or changes. If you have any questions, comments, or other inquiries regarding this privacy policy, please contact us at the address provided in the imprint.

Heiligen Geist Apotheke KG
Company registration number: 577853i

EU dispute resolution:

Information according to § 19 para 3 AStG

According to § 19 para 3 AStG, if we cannot reach an agreement with the consumer in a dispute, we must inform them, on paper or another permanent data carrier (e.g. email), about the competent body for alternative dispute resolution, hereinafter referred to as the AS body.

We must also state whether we will participate in a procedure.

The AS bodies intended for us:

https://www.verbraucherschlichtung.at/

https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=DE